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491 저널기사 Complementor involvement in product development 미리보기
Munksgaard, K. B.; Freytag, P. V. Emerald Group Publishing Limited 2011
492 저널기사 Development of customer value in a supply chain: managerial thinking about strategic marketing 미리보기
Rundh, B. Emerald Group Publishing Limited 2011
493 저널기사 Suppliers' willingness of customization, effective communication, and trust: a study of switching cost antecedents 미리보기
Yen, Y. X.; Wang, E. S.; Horng, D. J. Emerald Group Publishing Limited 2011
494 저널기사 Customer satisfaction and business performance: a firm-level analysis 미리보기
Williams, P.; Naumann, E. Emerald Group Publishing Limited 2011
495 저널기사 Eleven years of scholarly research in the Journal of Services Marketing: Editor's response 미리보기
Martin, C. L. Emerald Group Publishing Limited 2011
496 저널기사 Eleven years of scholarly research in the Journal of Services Marketing 미리보기
Nel, D.; Heerden, G. v.; Chan, A.; Ghazisaeedi, M.; Halvorson, W.; Steyn, P. Emerald Group Publishing Limited 2011
497 저널기사 Too much of a good thing: curvilinear effects in the evaluation of services and the mediating role of trust 미리보기
Vlachos, P. A.; Vrechopoulos, A. P.; Pramatari, K. Emerald Group Publishing Limited 2011
498 저널기사 Design innovation and marketing strategy in successful product competition 미리보기
Hsu, Y. Emerald Group Publishing Limited 2011
499 저널기사 Managing industrial service offerings in global business markets 미리보기
Kowalkowski, C.; Kindstrom, D.; Brehmer, P. O. Emerald Group Publishing Limited 2011
500 저널기사 A transactional model of forgiveness in the service failure context: a customer-driven approach 미리보기
Tsarenko, Y.; Tojib, D. R. Emerald Group Publishing Limited 2011
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