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11 전자저널 Journal of Organizational Ethnography 미리보기
Emerald Group Publishing Limited 2012 URL
12 저널기사 Focusing on the human resources in academic librarianship:an outlook from Serbia 미리보기
Župan, V. Emerald Group Publishing Limited 2012
13 저널기사 Myths and realities of digital reference services: Perspectives of libraries from developing countries 미리보기
Bakar, A. B. Emerald Group Publishing Limited 2012
14 저널기사 Designing a user and usage database to promote, market, and demonstrate the value of selected statewide databases: The Florida Electronic Library as an example 미리보기
McClure, C. R.; Mandel, L. H.; Weissenberger, L. K. Emerald Group Publishing Limited 2012
15 저널기사 Deploying the NUS Service Class framework at the NUS Libraries to scale the peaks of service excellence 미리보기
Lee, C. E.; Kan, S. C.; Foo, Y. C. Emerald Group Publishing Limited 2012
16 저널기사 Changing roles of middle managers in academic libraries 미리보기
Chang, A.; Bright, K. Emerald Group Publishing Limited 2012
17 저널기사 Evidences of outsourcing in science and technology libraries of Delhi 미리보기
Gupta, D. K.; Sharma, V. Emerald Group Publishing Limited 2012
18 저널기사 User satisfaction surveys as decision making resources at the University of Bologna 미리보기
Citti, A.; Politi, A.; Sabattini, F.; Semenzato, C. Emerald Group Publishing Limited 2012
19 저널기사 An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries 미리보기
Pedramnia, S.; Modiramani, P.; Ghanbarabadi, V. G. Emerald Group Publishing Limited 2012
20 저널기사 Aspects regarding the application of the quality principles in the university library 미리보기
Albu, C.; Cristian, A.; Pistol, N. Emerald Group Publishing Limited 2012
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