21 |
|
Do school libraries make a difference?: Some considerations on investigating school library impact in the United Kingdom
|
Gildersleeves, L.
|
Emerald Group Publishing Limited
|
2012
|
|
|
22 |
|
Leadership competencies: a reference point for development and evaluation
|
Jantti, M.; Greenhalgh, N.
|
Emerald Group Publishing Limited
|
2012
|
|
|
23 |
|
New challenges for the quality of librarian services delivery in Portugal
|
Carvalho, M. M.; Dominguez, C. E.
|
Emerald Group Publishing Limited
|
2012
|
|
|
24 |
|
Increasing awareness and use of the library's resources and facilities through relationship marketing strategies
|
David, L. T.; Sagun, K. K.
|
Emerald Group Publishing Limited
|
2012
|
|
|
25 |
|
A model for a library-management toolbox: Data warehousing as a tool for filtering and analyzing statistical information from multiple sources
|
Laitinen, M.; Saarti, J.
|
Emerald Group Publishing Limited
|
2012
|
|
|
26 |
|
Case study on digital library's user viscosity in Chongqing University Library
|
Yang, X.; Yuan, H.; Cheng, H.; Liu, P. s.
|
Emerald Group Publishing Limited
|
2012
|
|
|
27 |
|
Neural network design and evaluation for classifying library indicators using personal opinion of expert
|
Papavlasopoulos, S.; Poulos, M.
|
Emerald Group Publishing Limited
|
2012
|
|
|
28 |
|
Strategic analysis process at academic libraries in Oman
|
Hijji, K. A.
|
Emerald Group Publishing Limited
|
2012
|
|
|
29 |
|
Assessing library contributions to university outcomes: the need for individual student level data
|
Matthews, J. R.
|
Emerald Group Publishing Limited
|
2012
|
|
|
30 |
|
Collaborative assessment: North American academic libraries' experiences using the Balanced Scorecard to measure performance and show value
|
Mengel, E.; Lewis, V.
|
Emerald Group Publishing Limited
|
2012
|
|
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