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Managing the Unexpected: Assuring High Performance in an Age of Complexity Karl Weick, Kathleen Sutcliffe, Jossey Bass, San Francisco, 2001, ISBN 0-7879-5627-9, pp. 200
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Managing Intellectual Capital: Organizational, Strategic and Policy Dimensions David Teece, Oxford University Press, Oxford, 2002. ISBN 0-19-829542-1 (paperback)
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Total quality management and the planning behavior of SMEs in developing economies
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An empirical investigation of total quality management: a Taiwanese case
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79 |
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The proverbial manager
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Quality management in Europe: a cultural perspective
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