1 |
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Consumer Conflict Management Strategies in Everyday Service Encounters
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Macintosh, G.; Stevens, C.
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Association for Consumer Research
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2006
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2 |
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Consumer Conflict Management Strategies in Everyday Service Encounters
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Macintosh, G.; Stevens, C.
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Association for Consumer Research
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2006
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|
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3 |
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Brand Literacy: Consumers' Sense-Making of Brand Management
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Bengtsson, A.; Firat, A. F.
|
Association for Consumer Research
|
2006
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|
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4 |
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Brand Literacy: Consumers' Sense-Making of Brand Management
|
Bengtsson, A.; Firat, A. F.
|
Association for Consumer Research
|
2006
|
|
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