1 |
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Customer loyalty programs: are they fair to consumers?
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Lacey, R.; Sneath, J. Z.
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Grayson Associates
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2006
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2 |
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Look after me and I will look after you!
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Rundle-Thiele, S.
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Grayson Associates
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2006
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3 |
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The art of storytelling: how loyalty marketers can build emotional connections to their brands
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Papadatos, C.
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Grayson Associates
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2006
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4 |
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Customer satisfaction and loyalty in a digital environment: an empirical test
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Donio', J.; Massari, P.; Passiante, G.
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Grayson Associates
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2006
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5 |
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Movie theaters' suicide-by-advertising with income from abusing customers
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Rotfeld, H. J.
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Grayson Associates
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2006
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6 |
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Can a brand outperform competitors on cross-category loyalty? An examination of cross-selling metrics in two financial services markets
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Mundt, K.; Dawes, J.; Sharp, B.
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Grayson Associates
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2006
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7 |
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The role of loyalty programs in behavioral and affective loyalty
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G¾mez, B. G.; Arranz, A. G.; Cillßn, J. s.
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Grayson Associates
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2006
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8 |
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The company-cause-customer fit decision in cause-related marketing
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Gupta, S.; Pirsch, J.
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Grayson Associates
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2006
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9 |
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The long tail of loyalty: how personalized dialogue and customized rewards will change marketing forever
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Ferguson, R.; Hlavinka, K.
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Grayson Associates
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2006
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10 |
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"I'll always be in debt": Irish and UK student behaviour in a credit led environment
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O'Loughlin, D.; Szmigin, I.
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Grayson Associates
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2006
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