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1.
저널기사
The impact of brand loyalty on new product launches How a measure of consumer commitment can reduce the high failure rate of new product launches / Hofmeyr, J. / EUROPEAN QUALITY PUBLICATONS LTD / MEASURING BUSINESS EXCELLENCE / 42-52 / 1999
2.
저널기사
Wayne A. Wiegand and Donald G. Davis, Jr. Encyclopedia of library history / Foskett, D. J. / ASLIB / The Journal of documentation / 190 / 1995

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