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Customer orientation and future market focus in NSD / Hillebrand, B.; Kemp, R. G.; Nijssen, E. J. / mcb / Journal of Service Management / 67-84 / 2011
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저널기사
An Empirical Study of Graphical Format Choices in Charity Annual Reports / Beattie, V. / BLACKWELL / Financial accountability & management in governments, public services, and charities / 215 / 1994
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