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검색간략리스트

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저널기사
Enterprise information system for customer services excellence / Chung, W. W. C.; Lee, J. Y. P. / INTERNATIONAL JOURNAL OF BUSINESS PERFORMANCE MANAGEMENT / INTERNATIONAL JOURNAL OF BUSINESS PERFORMANCE MANAGEMENT / 5-23 / 2006
2.
저널기사
how sport inspired one public provider to revolutionise its system in anticipation of the NHS overhaul / O Hanlon, T. / IQA / Quality world:for the quality professional / 34-41 / 2013

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