충남대학교외국학술지지원센터

글로벌메뉴

  • HOME
  • sitemap

주메뉴

임시보관함

  • |Home >
  • 임시보관함

검색간략리스트

1.
저널기사
Losses Loom Longer Than Gains: Modeling the Impact of Service Crises on Perceived Service Quality over Time / Gijsenberg, Maarten J.; van Heerde, Harald J.; Verhoef, Peter C. / American Marketing Association] / JMR, Journal of marketing research / 642-656 / 2015
임시보관함비우기

하단메뉴