충남대학교 외국학술지지원센터

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Out of Touch with Customer Needs? Spare Parts and After Sales Service

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자료유형	학술지논문
논문명	Out of Touch with Customer Needs? Spare Parts and After Sales Service
저자명	Cohen, Morris A.;Lee, Hau L.
학술지명	Sloan management review
ISSN	0019-848X
발행년도	1990
권호사항	Vol.31 no.2
발행처	Industrial Management Review Association at the Alfred P. Sloan School of Management, Massachusetts Institute of Technology
페이지	55-66
언어	eng