충남대학교 외국학술지지원센터

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Service climate, employee commitment and customer satisfaction: Evidence from the hospitality industry in China

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상세정보
자료유형	학술지논문
논문명	Service climate, employee commitment and customer satisfaction: Evidence from the hospitality industry in China
저자명	He, Y.; Li, W.; Lai, K. K.
학술지명	INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
ISSN	0959-6119
발행년도	2011
권호사항	Vol.23 no.5
발행처	Emerald Group Publishing Limited
페이지	592-607
언어	eng