충남대학교 외국학술지지원센터

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Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships

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자료유형	학술지논문
논문명	Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
저자명	Juga, J.; Juntunen, J.; Grant, D. B.
학술지명	MANAGING SERVICE QUALITY
ISSN	0960-4529
발행년도	2010
권호사항	Vol.20 no.6
발행처	Emerald Group Publishing Limited
페이지	496-510
언어	eng