충남대학교 외국학술지지원센터

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Which management practices are contributory to service quality?: Part 2: Findings from in-depth interviews

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상세정보
자료유형	학술지논문
논문명	Which management practices are contributory to service quality?: Part 2: Findings from in-depth interviews
저자명	Ueno, A.
학술지명	The International journal of quality & reliability management
ISSN	0265-671X
발행년도	2009
권호사항	Vol.26 no.8
발행처	Emerald Group Publishing Limited
페이지	761-777
언어	eng