충남대학교 외국학술지지원센터

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Value co-creation as a determinant of success in public transport services: A study of the Swiss Federal Railway operator (SBB)

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상세정보
자료유형	학술지논문
논문명	Value co-creation as a determinant of success in public transport services: A study of the Swiss Federal Railway operator (SBB)
저자명	Gebauer, H.; Johnson, M.; Enquist, B.
학술지명	MANAGING SERVICE QUALITY
ISSN	0960-4529
발행년도	2010
권호사항	Vol.20 no.6
발행처	Emerald Group Publishing Limited
페이지	511-530
언어	eng