충남대학교 외국학술지지원센터

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Mediation:skills and techniques

상세정보
자료유형	단행본
개인저자	Boulle, Laurence. Colatrella, Michael T. Picchioni, Anthony P.
서명/저자사항	Mediation:skills and techniques/Laurence Boulle, Michael T. Colatrella, Anthony P. Picchioni.
발행사항	Newark, NJ: LexisNexis Matthew Bender, c2008.
형태사항	xxviii, 375 p.: forms; 24 cm.
딸림자료
ISBN	9781422406670(perfect bound)
일반주기	Includes index.
내용주기	Introduction to learning mediation skills and techniques -- Establishing the foundation : introductions, intake, screening & preparation -- Maintaining a favorable climate -- Managing the mediation process -- Assisting the communication process -- Managing conflict from crisis to opportunity -- Facilitating the negotiations -- Encouraging settlement -- Variations in the mediation process -- Special issues in mediation -- Avoiding mediator traps -- Becoming a mediator, careers in mediation and establishing a private mediation practice.
일반주제명	Mediation -- Australia. Dispute resolution (Law) -- Australia. Conflict management -- Australia
언어	영어