161 |
|
Measuring and managing customer relationship risk in business markets
|
Ryals, L.; Knox, S.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
162 |
|
The buying network in international project business: A comparative case study of development projects
|
Owusu, R. A.; Welch, C.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
163 |
|
Outcomes of service encounter quality in a business-to-business context
|
Jayawardhena, C.; Souchon, A. L.; Farrell, A. M.; Glanville, K.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
164 |
|
Performance implications of the direct and moderating effects of centralization and formalization on customer orientation
|
Auh, S.; Menguc, B.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
165 |
|
Perceptual gaps and similarities in buyer?seller dyadic relationships
|
Barnes, B. R.; Naude, P.; Michell, P.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
166 |
|
Demand choices of high-tech industry for logistics service providers?an empirical case of an offshore science park in Taiwan
|
Tsai, M. C.; Wen, C. H.; Chen, C. S.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
167 |
|
Editorial Board
|
unknown
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
168 |
|
Salespeople as information gatherers: Associated success factors
|
Liu, S. S.; Comer, L. B.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
169 |
|
Editorial Board
|
unknown
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|
170 |
|
Managing customer relationships: Account manager turnover and effective account management
|
Madill, J. J.; Haines, G. H.; Riding, A. L.
|
Elsevier Science B.V., Amsterdam.
|
2007
|
|
|