101 |
|
Assessing performance of management institutions: An application of data envelopment analysis
|
Debnath, R. M.; Shankar, R.
|
Emerald
|
2009
|
|
|
102 |
|
Establishment and application of performance measure indicators for universities
|
Chen, S.-H.; Wang, H.-H.; Yang, K.-J.
|
Emerald
|
2009
|
|
|
103 |
|
An initial survey on the use of costs of quality programmes in telecommunications
|
Arvaiova, M.; Aspinwall, E. M.; Walker, D. S.
|
Emerald
|
2009
|
|
|
104 |
|
Criteria requirements of the European business excellence model: a suggested approach
|
Vorria, E. P.; Bohoris, G. A.
|
Emerald
|
2009
|
|
|
105 |
|
Improve constantly and forever: the influence of W. Edwards Deming into the twenty-first century
|
Knouse, S.B.; Carson, P.P.; Carson, K.D.; Heady, R.B.
|
Emerald
|
2009
|
|
|
106 |
|
Professionals freaking out: the case of accrediation in Dutch higher education
|
van Kemenade, E.; Hardjono, T.W.
|
Emerald
|
2009
|
|
|
107 |
|
Towards a stakeholder methodology: experiences from public eldercare
|
Wreder, A.; Johansson, P.; Garvare, R.
|
Emerald
|
2009
|
|
|
108 |
|
Quality follows quality: add quality to the business and quality will multiply the profits
|
Gill, J.
|
Emerald
|
2009
|
|
|
109 |
|
Value creation in outsourced service provision in public transportation
|
Ronnback, A.; Witell, L.
|
Emerald
|
2009
|
|
|
110 |
|
Project management in small to medium-sized enterprises: a comparison between firms by size and industry
|
Turner, J.R.; Ledwith, A.; Kelly, J.
|
EMERALD
|
2009
|
|
|