491 |
|
Deviant employees and dreadful service encounters: customer tales of discord and distrust
|
Patterson, A.; Baron, S.
|
Emerald Group Publishing Limited
|
2010
|
|
|
492 |
|
Preventing avoidable stockouts: the impact of item-level RFID in retail
|
Gaukler, G. M.
|
Emerald Group Publishing Limited
|
2010
|
|
|
493 |
|
Frequent (flier) frustration and the dark side of word-of-web: exploring online dysfunctional behavior in online feedback forums
|
Tuzovic, S.
|
Emerald Group Publishing Limited
|
2010
|
|
|
494 |
|
Enhancement of product development capabilities of OEM suppliers: inter- and intra-organisational learning
|
Huang, Y. T.; Chu, W.
|
Emerald Group Publishing Limited
|
2010
|
|
|
495 |
|
If Kate voted Conservative, would you?: The role of celebrity endorsements in political party advertising
|
Veer, E.; Becirovic, I.; Martin, B. A.
|
Emerald Group Publishing Limited
|
2010
|
|
|
496 |
|
Models, definitions, and outcome variables of action learning: A synthesis with implications for HRD
|
Chenhall, E. C.; Chermack, T. J.
|
Emerald Group Publishing Limited
|
2010
|
|
|
497 |
|
Modern learning methods for HRD: The clinical legal education (CLE) approach
|
Wootton, D.; Stone, B. K.
|
Emerald Group Publishing Limited
|
2010
|
|
|
498 |
|
Implementing competitive strategies: the role of responsive and proactive market orientations
|
Voola, R.; O'Cass, A.
|
Emerald Group Publishing Limited
|
2010
|
|
|
499 |
|
Innovative practice in the teaching and learning of human resource development
|
Holden, R.; Griggs, V.
|
Emerald Group Publishing Limited
|
2010
|
|
|
500 |
|
Relationship quality evaluation in retailers' relationships with consumers
|
Vesel, P.; Zabkar, V.
|
Emerald Group Publishing Limited
|
2010
|
|
|