481 |
|
Social skills and social values training for future k-workers
|
Sail, R. M.; Alavi, K.
|
Emerald Group Publishing Limited
|
2010
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482 |
|
Managerial trust and NPD team performance: team commitment and longevity as mediators
|
Dayan, M.
|
Emerald Group Publishing Limited
|
2010
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483 |
|
Customers behaving badly: a state of the art review, research agenda and implications for practitioners
|
Fisk, R.; Grove, S.; Harris, L. C.; Keeffe, D. A.; Reynolds), K. L.; Russell-Bennett, R.; Wirtz, J.
|
Emerald Group Publishing Limited
|
2010
|
|
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484 |
|
The impact of service encounter quality in service evaluation: evidence from a business-to-business context
|
Jayawardhena, C.
|
Emerald Group Publishing Limited
|
2010
|
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485 |
|
Singapore stock broking service quality: fifteen percent gap
|
Yik-Chee, L.; Meredith, G. G.; Marchant, T.
|
Emerald Group Publishing Limited
|
2010
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486 |
|
Trade fairs as communication: a new model
|
Blythe, J.
|
Emerald Group Publishing Limited
|
2010
|
|
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487 |
|
Maker-buyer strategic alliances: an integrated framework
|
Lin, C. P.; Lin, H. M.
|
Emerald Group Publishing Limited
|
2010
|
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488 |
|
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
|
Min, H.
|
Emerald Group Publishing Limited
|
2010
|
|
|
489 |
|
RFID utilization and information sharing: the impact on supply chain performance
|
Zelbst, P. J.; Jr, K. W.; Sower, V. E.; Baker, G.
|
Emerald Group Publishing Limited
|
2010
|
|
|
490 |
|
Spirals of distrust vs spirals of trust in retail customer service: consumers as victims or allies
|
Friend, L. A.; Costley, C. L.; Brown, C.
|
Emerald Group Publishing Limited
|
2010
|
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