81 |
|
Interdependency management of projects: survey comparison between Estonia and Finland
|
Rungi, M.; Hilmola, O. P.
|
MCB
|
2011
|
|
|
82 |
|
Exploring the alignment between service strategy and service innovation
|
Lightfoot, H. W.; Gebauer, H.
|
mcb
|
2011
|
|
|
83 |
|
Managing performance at the top: a balanced scorecard for boards of directors
|
Northcott, D.; Smith, J.
|
MCB
|
2011
|
|
|
84 |
|
The Australian National Greenhouse and Energy Reporting Act and its implications for accounting practice and research: A mini-review
|
Lodhia, S.
|
MCB
|
2011
|
|
|
85 |
|
Strategic management accounting and the strategising mindset in an English higher education institutional context
|
Hutaibat, K.; Alberti-Alhtaybat, L. v.; Al-Htaybat, K.
|
MCB
|
2011
|
|
|
86 |
|
Routines in management accounting research: further exploration
|
Quinn, M.
|
MCB
|
2011
|
|
|
87 |
|
The effects of perceived business uncertainty, external consultants and risk management on organisational outcomes
|
Subramaniam, N.; Collier, P.; Phang, M.; Burke, G.
|
MCB
|
2011
|
|
|
88 |
|
Does satisfaction matter more if a multichannel customer is also a multicompany customer?
|
Larivi&ere, B.; Aksoy, L.; Cooil, B.; Keiningham, T. L.
|
mcb
|
2011
|
|
|
89 |
|
Negative emotions and their effect on customer complaint behaviour
|
Tronvoll, B.
|
mcb
|
2011
|
|
|
90 |
|
Developing effective service compensation strategies: Is a price reduction more effective than a free gift?
|
Huang, W. H.; Lin, T. D.
|
mcb
|
2011
|
|
|