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2461 저널기사 Customer behavior in electronic commerce: The moderating effect of e-purchasing experience 미리보기
Hernandez, B.; Jimenez, J.; Martin, M. J. Elsevier Science B.V., Amsterdam. 2010
2462 저널기사 Customer experience management: a critical review of an emerging idea 미리보기
Palmer, A. Emerald Group Publishing Limited 2010
2463 저널기사 Customer experience management through emotional connection: an Indian perspective 미리보기
Mahapatra, S.; Mahapatra, S.S. INDERSCIENCE 2010
2464 저널기사 Customer feedback mechanisms and organisational learning in service operations 미리보기
Caemmerer, B.; Wilson, A. Emerald Group Publishing Limited 2010
2465 저널기사 Customer Information Sharing: Strategic Incentives and New Implications 미리보기
Kim, B. C.; Choi, J. P. Blackwell Publishing Ltd 2010
2466 저널기사 Customer interactivity and new product performance: Moderating effects of product newness and product embeddedness 미리보기
Bonner, J. M. Elsevier Science B.V., Amsterdam. 2010
2467 저널기사 Customer knowledge processing and key account performance 미리보기
Salojarvi, H.; Sainio, L. M. Emerald Group Publishing Limited 2010
2468 저널기사 Customer, Partner, Principal: Local Government Perspectives on State Agency Performance in Georgia 미리보기
Thomas, J. C. Oxford University Press 2010
2469 저널기사 Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study 미리보기
Mohsin, A.; Lockyer, T. Emerald Group Publishing Limited 2010
2470 저널기사 Customer portfolio management in e-commerce: an analytical model for optimization 미리보기
Sackmann, S.; Kundisch, D.; Ruch, M. Emerald Group Publishing Ltd., 2010
2471 저널기사 Customer profitability analysis with time-driven activity-based costing: a case study in a hotel 미리보기
Dalci, I.; Tanis, V.; Kosan, L. Emerald Group Publishing Limited 2010
2472 저널기사 Customer relationship management and innovation capability: an empirical study 미리보기
Lin, R. J.; Chen, R. H.; Chiu, K. K. Emerald Group Publishing Limited 2010
2473 저널기사 Customer relationship management as a business process 미리보기
Lambert, D. M. Emerald Group Publishing Limited 2010
2474 저널기사 Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG 미리보기
Bull, C. Elsevier Science B.V., Amsterdam. 2010
2475 저널기사 Customer relationship management for hotels in Hong Kong 미리보기
Lo, A. S.; Stalcup, L. D.; Lee, A. Emerald Group Publishing Limited 2010
2476 저널기사 Customer relationship management information systems (CRM-IS) and the realisation of moral agency 미리보기
Bull, C.; Adam, A. TROUBADOR PUBLISHING LTD 2010
2477 저널기사 Customer relationship management in the banking sector: impact of internet usage by the customer 미리보기
Jham, V. Inderscience 2010
2478 저널기사 Customer relationship oriented marketing practices in SMEs 미리보기
Reijonen, H.; Laukkanen, T. Emerald Group Publishing Limited 2010
2479 저널기사 Customer relationship quality in landlord-tenant relationship 미리보기
Rasila, H. Emerald Group Publishing Limited 2010
2480 저널기사 Customer satisfaction and the strategic role of university libraries 미리보기
Hakala, U.; Nygren, U. Blackwell Publishing Ltd 2010
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