| 7081 |
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Customer equity and market value: Two methods, same results?
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Silveira, C. S.; de Oliveira, M. O.; Luce, F. B.
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Elsevier Science B.V., Amsterdam.
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2012
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| 7082 |
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Customer Equity: Building and Managing Relationships as Valuable Assets
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Verhoef, P. C.
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Elsevier Science B.V., Amsterdam.
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2002
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| 7083 |
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Customer equity management as formative second-order construct
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Bruhn, M.; Georgi, D.; Hadwich, K.
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Elsevier Science B.V., Amsterdam.
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2008
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| 7084 |
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Customer expectations in online auction environments: An exploratory study of customer feedback and risk
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Finch, B. J.
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Elsevier Science B.V., Amsterdam.
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2007
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| 7085 |
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Customer Experience Creation: Determinants, Dynamics and Management Strategies
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Verhoef, P. C.; Lemon, K. N.; Parasuraman, A.; Roggeveen, A.; Tsiros, M.; Schlesinger, L. A.
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Elsevier Science B.V., Amsterdam.
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2009
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| 7086 |
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Customer Experience Management in Retailing: An Organizing Framework
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Grewal, D.; Levy, M.; Kumar, V.
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Elsevier Science B.V., Amsterdam.
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2009
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| 7087 |
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Customer Experience Management in Retailing: Understanding the Buying Process
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Puccinelli, N. M.; Goodstein, R. C.; Grewal, D.; Price, R.; Raghubir, P.; Stewart, D.
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Elsevier Science B.V., Amsterdam.
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2009
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| 7088 |
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Customer-facing supply chain practices-The impact of demand and distribution management on supply chain success
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Rexhausen, D.; Pibernik, R.; Kaiser, G.
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Elsevier Science B.V., Amsterdam.
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2012
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| 7089 |
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Customer-focused adaptation in New York City hotels: exploring the perceptions of Japanese and Korean travelers
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Heo, J. K.; Jogaratnam, G.; Buchanan, P.
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Elsevier Science B.V., Amsterdam.
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2004
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| 7090 |
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Customer-focused online exchange strategies: Does one size fit all
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Boyd, T. C.; Rohm, A. J.; Dunn, D. T.
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Elsevier Science B.V., Amsterdam.
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2004
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| 7091 |
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Customer-focused Technology and Performance in Small and Large Banks
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Liebach Luneborg, J.; Flohr Nielsen, J.
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Elsevier Science B.V., Amsterdam.
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2003
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| 7092 |
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Customer ignorance, price-cap regulation, and rent-seeking in mobile roaming
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Ambjornsen, T.; Foros, O.; Wasenden, O. C.
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Elsevier Science B.V., Amsterdam.
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2011
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| 7093 |
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Customer-induced uncertainty in predicting organizational design: Empirical evidence challenging the service versus manufacturing dichotomy
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Chowdhury, S.; Miles, G.
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Elsevier Science B.V., Amsterdam.
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2006
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| 7094 |
|
Customer information sharing among rival firms
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Liu, Q.; Serfes, K.
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Elsevier Science B.V., Amsterdam.
|
2006
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| 7095 |
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Customer information utilization in business-to-business markets: Muddling through process?
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Rollins, M.; Bellenger, D. N.; Johnston, W. J.
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Elsevier Science B.V., Amsterdam.
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2012
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| 7096 |
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Customer initiated interorganizational information systems: The operational impacts and obstacles for small and medium sized suppliers
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Kauremaa, J.; Karkkainen, M.; Ala-Risku, T.
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Elsevier Science B.V., Amsterdam.
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2009
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| 7097 |
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Customer integration within service development-A review of methods and an analysis of insitu and exsitu contributions
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Edvardsson, B.; Kristensson, P.; Magnusson, P.; Sundstrom, E.
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Elsevier Science B.V., Amsterdam.
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2012
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| 7098 |
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Customer interactivity and new product performance: Moderating effects of product newness and product embeddedness
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Bonner, J. M.
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Elsevier Science B.V., Amsterdam.
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2010
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| 7099 |
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Customer intimacy and commitment to relationships with firms in five different sectors: Preliminary evidence
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Bugel, M.S.; Verhoef, P.C.; Buunk, A.P.
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Elsevier Science B.V., Amsterdam.
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2011
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| 7100 |
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Customer involvement and perceptions: The moderating role of customer co-production
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Cheung, M.F.Y.; To, W.M.
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Elsevier Science B.V., Amsterdam.
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2011
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|
기사
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