| 841 |
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Curvilinearity in the Diversification-Performance Linkage: An Examination of Over Three Decades of Research
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Palich, L. E.
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JOHN WILEY & SONS LTD
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2000
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| 842 |
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Customer access and competitive certainty: performance effects in Swedish foreign subsidiaries
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Pehrsson, A.
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John Wiley & Sons, Ltd
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2008
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| 843 |
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Customer capabilities, switching costs, and bank performance
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Brush, T. H.; Dangol, R.; O'Brien, J. P.
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John Wiley & Sons, Ltd
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2012
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| 844 |
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Customer Complaint Situations: An Equity Theory Perspective
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Lapidus, R. S.
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JOHN WILEY & SONS LTD
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1995
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| 845 |
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Customer Contact and the Evaluation of Service Experiences: Propositions and Implications for the Design of Services
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Bearden, W. O.
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JOHN WILEY & SONS LTD
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1998
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Customer Control and Evaluation of Service Validity and Reliability
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Van Raaij, W. F.
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JOHN WILEY & SONS LTD
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1998
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| 847 |
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Customer Desire Expectations about Service Employees: An Analysis of Hierarchical Relations
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Pieters, R.
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JOHN WILEY & SONS LTD
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1998
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Customer Familiarity and Its Effects on Satisfaction and Behavioral Intentions
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Soderlund, M.
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JOHN WILEY & SONS LTD
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2002
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Customer-Led and Market-Oriented: Let's Not Confuse the Two
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Slater, S. F.
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JOHN WILEY & SONS LTD
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1998
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| 850 |
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Customer-Oriented Selling: Exploring the Roles of Emotional Intelligence and Organizational Commitment
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Rozell, E. J.; Pettijohn, C. E.; Parker, R. S.
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JOHN WILEY & SONS LTD
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2004
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| 851 |
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Customer Perceived Value, Satisfaction, and Loyalty: The Role of Switching Costs
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Yang, Z.; Peterson, R. T.
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JOHN WILEY & SONS LTD
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2004
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| 852 |
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Customer Perceptions of Justice in Service Transactions: The Effects of Strong and Weak Ties
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Holbrook, R. L.
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JOHN WILEY & SONS LTD
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2001
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| 853 |
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Customer preference discontinuities: a trigger for radical technological change
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Tripsas, M.
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John Wiley & Sons, Ltd
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2008
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| 854 |
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Customer Response to Intangible and Tangible Service Factors
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Wakefield, K. L.
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JOHN WILEY & SONS LTD
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1999
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| 855 |
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Customer retention when the customers future usage is uncertain
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White, T. B.; Lemon, K. N.; Hogan, J. E.
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John Wiley & Sons, Ltd
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2007
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| 856 |
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Customers as contributors and reliable evaluators of creativity in the service industry
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Madjar, N.; Ortiz-Walters, R.
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John Wiley & Sons, Ltd
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2008
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| 857 |
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Customer Satisfaction and Corporate Culture: A Profile Deviation Analysis of a Relationship Marketing Outcome
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Conrad, C. A.
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JOHN WILEY & SONS LTD
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1997
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| 858 |
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Customer Satisfaction and Elapsed Time since Purchase as Drivers of Price Knowledge
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Homburg, C.; Koschate-Fischer, N.; Wiegner, C. M.
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John Wiley & Sons, Ltd
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2012
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Customer-supplier relationships during the process of innovation: An innovation systems approach
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Phillips, W.; Lamming, R.; Caldwell, N.
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John Wiley & Sons, Ltd
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2012
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Customers values, beliefs on sustainable corporate performance, and buying behavior
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Collins, C. M.; Steg, L.; Koning, M. A.
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John Wiley & Sons, Ltd
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2007
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