| 128641 |
|
The Customer Database: Cross‐selling Retail Financial Services
|
T.J. Hughes
|
MCB UP Ltd
|
|
|
|
|
| 128642 |
|
The Customer Database: Cross‐selling Retail Financial Services
|
T.J. Hughes
|
MCB UP Ltd
|
|
|
|
|
| 128643 |
|
The customer delight construct:Is Surprise Essential?
|
Crotts, J. C.; Magnini, V. P.
|
Elsevier Science B.V., Amsterdam.
|
2011
|
|
|
|
| 128644 |
|
The customer equity implications of using incentives in acquisition channels: a nonprofit application
|
Swain, Scott D.; Berger, Paul D.; Weinberg, Bruce D.
|
Palgrave Macmillan Ltd
|
2014
|
|
|
|
| 128645 |
|
The customer experience: a road-map for improvement
|
Johnston, R.; Kong, X.
|
Emerald Group Publishing Limited
|
2011
|
|
|
|
| 128646 |
|
The customer experience ecosystem in two cultural contexts
|
Mojtaba Barari;Olivier Furrer
|
HENRY STEWART PUBLICATIONS
|
|
|
|
|
| 128647 |
|
The Customer Experience : Lessons from the Experts
|
Paul P. Brumby
|
麗澤大學經濟學部
|
2011
|
|
|
|
| 128648 |
|
The Customer is Always Right
|
O Donnell, K.
|
Association for Consumer Research
|
2013
|
|
|
|
| 128649 |
|
The Customer Is Always Right/
|
Dado, D. V
|
Williams ＆ Wilkins
|
2003
|
|
|
|
| 128650 |
|
The Customer Is Always Wrong
|
Lynn, L. E.
|
JOHN WILEY & SONS LTD
|
2001
|
|
|
|
| 128651 |
|
The customer is king Alan Clark and Terry Peterson explain why a `total customer experience' is the key to business success
|
unknown
|
IQA
|
2014
|
|
|
|
| 128652 |
|
The Customer Is Not Always Right: Balancing Worker and Customer Welfare in Antitrust Law
|
Masterman, Clayton J.
|
Vanderbilt University School of Law
|
2016
|
|
|
|
| 128653 |
|
The Customer is Not Always Right: Customer Aggression and Emotion Regulation of Service Employees
|
Grandey, A. A.; Dickter, D. N.; Sin, H.-P.
|
JOHN WILEY & SONS LTD
|
2004
|
|
|
|
| 128654 |
|
The Customer Marketing Method: How to Implement and Profit from Customer Relationship Management Jay Curry;New York: The Free Press. 236 pages; $25.00
|
Jortberg, M.
|
ELSEVIER SCIENCE PUBLISHING CO INC
|
2001
|
|
|
|
| 128655 |
|
The Customer May Not Always Be Right: Customer Compatibility and Service Performance
|
Buell, Ryan W.; Campbell, Dennis; Frei, Frances X.
|
Institute of Management Sciences]
|
2021
|
|
|
|
| 128656 |
|
The customer satisfaction in a reduced rank regression framework
|
Lovaglio, P. G.
|
Emerald Group Publishing Limited
|
2004
|
|
|
|
| 128657 |
|
The customer satisfaction link to TQM
|
Hensler, D. Jack
|
Executive Enterprises
|
1994
|
|
|
|
| 128658 |
|
The customer satisfaction-loyalty relation in an interactive e-service setting: The mediators
|
Chen, S. C.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 128659 |
|
The Customer Service Solution
|
Scott E. Sampson
|
Emerald Group Publishing Limited
|
|
|
|
|
| 128660 |
|
The Customer Service Solution
|
Scott E. Sampson
|
Emerald Group Publishing Limited
|
|
|
|
|
