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The cusp solitons in optical fibres
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The Customer Database: Cross‐selling Retail Financial Services
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The Customer Database: Cross‐selling Retail Financial Services
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The customer experience: a road-map for improvement
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The customer experience ecosystem in two cultural contexts
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The Customer Experience : Lessons from the Experts
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The Customer is Always Right
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The customer is king Alan Clark and Terry Peterson explain why a `total customer experience' is the key to business success
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The Customer Is Not Always Right: Balancing Worker and Customer Welfare in Antitrust Law
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