| 1 |
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"Oh!... Wow!" How Surprise Enhances Satisfaction
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Vanhamme, J.; Snelders, D.
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Association for Consumer Research
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2001
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| 2 |
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Online Reviews: Do Consumers Use Them?
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Chatterjee, P.
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Association for Consumer Research
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2001
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| 3 |
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Online Shopping Environments: Empowered Consumers or Browsers Beware?
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Haubl, G.
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Association for Consumer Research
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2001
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| 4 |
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On the Use of Naive Theories of Bias to Remove or Avoid Bias: The Flexible Correction Model
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Wegener, D. T.; Petty, R. E.
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Association for Consumer Research
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2001
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| 5 |
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O Self, Are Thou One or Many? An Empirical Study of How Consumers Construct and Perceive the Self
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Gould, S. J.
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Association for Consumer Research
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2001
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