| 1 |
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Onboarding Isn't Enough
|
Byford, Mark; Watkins, Michael D.; Triantogiannis, Lena
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Graduate School of Business Administration, Harvard University
|
2017
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| 2 |
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OPERATIONS Energy Strategy for the C-Suite Energy is no longer merely a cost to be managed
|
Winston, Andrew; Favaloro, George; Healy, Tim
|
Graduate School of Business Administration, Harvard University
|
2017
|
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| 3 |
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OPERATIONS Kick-Ass Customer Service Consumers want results—not sympathy
|
Dixon, Matthew; Ponomareff, Lara; Turner, Scott; DeLisi, Rick
|
Graduate School of Business Administration, Harvard University
|
2017
|
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| 4 |
|
The Other Digital Divide
|
Frick, Walter
|
Graduate School of Business Administration, Harvard University
|
2017
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| 5 |
|
The Overcommitted Organization
|
Mortensen, Mark; Gardner, Heidi K.
|
Graduate School of Business Administration, Harvard University
|
2017
|
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