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521 저널기사 Service impact analysis using business continuity planning processes 미리보기
Wan, S. Emerald Group Publishing Limited 2009
522 저널기사 Service innovation and electronic word-of-mouth: is it worth listening to? 미리보기
Andreassen, T. W.; Streukens, S. Emerald Group Publishing Limited 2009
523 저널기사 Service innovation through dynamic knowledge management 미리보기
Shang, S. S.; Lin, S. F.; Wu, Y. L. Emerald Group Publishing Limited 2009
524 저널기사 Service Interruptions in Large-Scale Service Systems 미리보기
Pang, G.; Whitt, W. Institute of Management Sciences] 2009
525 저널기사 Service-learning 2.0 for the twenty-first century: Towards a holistic model for global social positive change 미리보기
Karakas, F.; Kavas, M. CENTER FOR ADVANCED STUDIES IN MANAGEMENT 2009
526 저널기사 Service Offshoring and Productivity: Evidence from the US 미리보기
Amiti, M.; Wei, S. J. Blackwell Publishing Ltd 2009
527 저널기사 Service-oriented concepts: bridging between managers and technologists 미리보기
Gulledge, T.; Deller, G. Emerald Group Publishing Limited 2009
528 저널기사 Service Provision for the Global Economy: The Evolving Indian Experience 미리보기
Dossani, R.; Kenney, M. Blackwell Publishing Ltd 2009
529 저널기사 Service quality and satisfaction in business-to-business services 미리보기
Spreng, R. A.; Shi, L. H.; Page, T. J. Emerald Group Publishing Limited 2009
530 저널기사 Service quality effect on satisfaction and word of mouth in the health care industry 미리보기
Chaniotakis, I. E.; Lymperopoulos, C. Emerald Group Publishing Limited 2009
531 저널기사 Service quality, emotional satisfaction, and behavioural intentions: A study in the hotel industry 미리보기
Ladhari, R. Emerald Group Publishing Limited 2009
532 저널기사 Service quality evaluation in internet banking: an empirical study in India 미리보기
Khan, M.S.; Mahapatra, S.S.; Sreekumar INDERSCIENCE 2009
533 저널기사 Service quality in health care setting 미리보기
Rashid, W. E.; Jusoff, H. K. Emerald Group Publishing Limited 2009
534 저널기사 Service Quality in Modern Bureaucracy: Parkinson's Theory at Work 미리보기
Jochimsen, B. Blackwell Publishing Ltd 2009
535 저널기사 Service quality management applying the balanced scorecard: an exploratory study 미리보기
Ratnasingam, P. Emerald Group Publishing Ltd 2009
536 저널기사 Service quality, satisfaction, and behavioural intentions: A study of low-cost airline carriers in Thailand 미리보기
Saha, G. C.; Emerald Group Publishing Limited 2009
537 저널기사 Service sabotage: The dark side of service dynamics 미리보기
Harris, L. C.; Ogbonna, E. Elsevier Science B.V., Amsterdam. 2009
538 저널기사 Services and Economic Development in the Asia-Pacific - by P.W. Daniels and J.W. Harrington 미리보기
Van Assche, A. Blackwell Publishing Ltd 2009
539 저널기사 Service, services and products: rethinking operations strategy 미리보기
Spring, M.; Araujo, L. Emerald Group Publishing Limited 2009
540 저널기사 Services for distribution of tissue engineering products and therapies 미리보기
Nordstrom, K. M.; Narhi, M. O.; Vepsalainen, A. P. MCB 2009
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