| 541 |
|
Service innovations in manufacturing firms
|
Gremyr, I.; Lofberg, N.; Witell, L.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 542 |
|
Service level agreements:a legal and practical guide
법학도서관 대출가능 
|
Jimmy Desai
|
IT Governance Publishing
|
2010
|
|
|
|
| 543 |
|
Service level, pricing strategy and firm performance in a manufacturer-giant retailer supply chain
|
Yan, R.; Wang, J.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 544 |
|
Service Liberalization in the Enlarged EU: A Race to the Bottom or the Emergence of Transnational Political Conflict?
|
LINDSTROM, N.
|
Blackwell Publishing Ltd
|
2010
|
|
|
|
| 545 |
|
Service offshoring: the evolution of offshore operations
|
Youngdahl, W. E.; Ramaswamy, K.; Dash, K. C.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 546 |
|
Service-oriented architectures and recordkeeping
|
Reed, B.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 547 |
|
Service performance measurement in a New Zealand local government organization
|
Breitbarth, T.; Mitchell, R.; Lawson, R.
|
Elsevier Science B.V., Amsterdam.
|
2010
|
|
|
|
| 548 |
|
Service personal values and customer loyalty: A study of banking services in a transitional economy
|
Thuy, P. N.; Hau, L. N.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 549 |
|
Service process analysis using process engineering and the theory of constraints thinking process
|
Lacerda, D. P.; Cassel, R. A.; Rodrigues, L. H.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 550 |
|
Service quality and customer satisfaction in academic libraries: Perspectives from a Malaysian university
|
Kiran, K.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 551 |
|
Service quality and its impact on customer satisfaction in Indian hospitals: Perspectives of patients and their attendants
|
Padma, P.; Rajendran, C.; Lokachari, P. S.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 552 |
|
Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
|
Juga, J.; Juntunen, J.; Grant, D. B.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 553 |
|
Service quality dimensions of hybrid services
|
Ganguli, S.; Roy, S. K.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 554 |
|
Service quality gaps analysis based on Fuzzy linguistic SERVQUAL with a case study in hospital out-patient services
|
Hu, H. Y.; Lee, Y. C.; Yen, T. M.
|
Emerald
|
2010
|
|
|
|
| 555 |
|
Service quality of the University of the Punjab's libraries: An exploration of users' perceptions
|
Arshad, A.; Ameen, K.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 556 |
|
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
|
Wang, C. Y.
|
John Wiley & Sons, Ltd
|
2010
|
|
|
|
| 557 |
|
Service quality, trust, commitment and service differentiation in business relationships
|
Chenet, P.; Dagger, T. S.; O'Sullivan, D.
|
Emerald Group Publishing Limited
|
2010
|
|
|
|
| 558 |
|
Service recommendations and customer evaluations in the international marketplace: Cultural and situational contingencies
|
Alden, D. L.; He, Y.; Chen, Q.
|
Elsevier Science B.V., Amsterdam.
|
2010
|
|
|
|
| 559 |
|
Services cultural alignment in offshoring: The impact of cultural dimensions on offshoring location choices
|
Hahn, E. D.; Bunyaratavej, K.
|
Elsevier Science B.V., Amsterdam.
|
2010
|
|
|
|
| 560 |
|
Services growth options for B2B product-centric businesses
|
Raddats, C.; Easingwood, C.
|
Elsevier Science B.V., Amsterdam.
|
2010
|
|
|
|
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