| 781 |
|
Service-leadership competencies for hospitality and tourism management
|
Testa, M. R.; Sipe, L.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 782 |
|
Service learning from the supply side: Community capacity to engage students
|
Littlepage, L.; Gazley, B.; Bennett, T. A.
|
Jossey-Bass
|
2012
|
|
|
|
| 783 |
|
Service-Level Variability of Inbound Call Centers
|
Roubos, A.; Koole, G.; Stolletz, R.
|
Institute for Operations Research and the Management Sciences
|
2012
|
|
|
|
| 784 |
|
Service loyalty: accounting for social capital
|
Jones, T.; (deceased), S. F.
|
EMERALD
|
2012
|
|
|
|
| 785 |
|
Service Nepotism in the Marketplace
|
Rosenbaum, M. S.; Walsh, G.
|
Blackwell Publishing Ltd
|
2012
|
|
|
|
| 786 |
|
Service Offshoring and the Skill Composition of Labour Demand*
|
Crin, R.
|
Blackwell Publishing Ltd
|
2012
|
|
|
|
| 787 |
|
Service Orientation in the Hospitality Context
|
Pizam, A.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 788 |
|
Service productivity and service quality: A necessary trade-off?
|
Calabrese, A.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 789 |
|
Service Provider Disclosure Requirements.
|
Geller Sheldon M.
|
New York State Society of Certified Public Accountants
|
2012
|
|
|
|
| 790 |
|
Service providing units, existence values and the valuation of endangered species: A methodological test
|
Kontogianni, A.; Tourkolias, C.; Machleras, A.; Skourtos, M.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 791 |
|
Service Provision Change Under TUPE: Not Quite What We Thought
|
McMullen, J.
|
Oxford University Press
|
2012
|
|
|
|
| 792 |
|
Service quality and tipping: The moderating role of the quality of food
|
Medler-Liraz, H.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 793 |
|
Service quality evaluation in electricity utility industry: an empirical study in India
|
Satapathy, S.; Patel, S.K.; Mahapatra, S.S.; Beriha, G.S.; Biswas, A.
|
INDERSCIENCE
|
2012
|
|
|
|
| 794 |
|
Service quality, image and loyalty towards Malaysian hotels
|
Cham, T.-H.; Easvaralingam, Y.
|
INDERSCIENCE PUBLISHERS
|
2012
|
|
|
|
| 795 |
|
Service regime: An empirical analysis of innovation patterns in service firms
|
Chang, Y. C.; Linton, J. D.; Chen, M. N.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|
| 796 |
|
Servicer Performance Scoring: Using Cash Flow to Measure Servicer Success
|
Biddle, M.; Gutierrez, M.
|
Institutional Investor, Inc.
|
2012
|
|
|
|
| 797 |
|
Services and the Service PE under Treaty Law from an Austrian Perspective
|
Steiner, S.; Wimpissinger, C.
|
Kluwer B.V.
|
2012
|
|
|
|
| 798 |
|
Services as Social Structures: Consumer Collectives and Transformative Services Research
|
Anderson, L.; Ostrom, A.
|
Association for Consumer Research
|
2012
|
|
|
|
| 799 |
|
Servicescape interior design and consumers' personality impressions
|
Orth, U. R.; Heinrich, F.; Malkewitz, K.
|
EMERALD
|
2012
|
|
|
|
| 800 |
|
Servicescape moderation on personality traits, emotions, satisfaction, and behaviors
|
Lin, I. Y.; Worthley, R.
|
Elsevier Science B.V., Amsterdam.
|
2012
|
|
|
|