1 |
|
A Service Framework
|
Tyagi, R.; Piccotti, J.
|
American Society for Quality Control
|
2012
|
|
|
2 |
|
A Step Forward Learn what changes are on the horizon for ISO 9001 as the quality management system standard progresses through the revision and review process
|
Hampton, D.M.H.
|
American Society for Quality Control
|
2014
|
|
|
3 |
|
A structure to strengthen your decision making
|
unknown
|
American Society for Quality Control
|
2013
|
|
|
4 |
|
Safe and Secure: This case study details the method used by one federal agency to evaluate its risk picture and decide how to invest its limited resources wisely
|
Scott, B.; Krempley, M.
|
American Society for Quality Control
|
2012
|
|
|
5 |
|
Safety in the Skies A collegiate flight school in Ohio used quality fundamentals to develop a safety management system framework
|
Odigie, M.E.; Martin, R.A.; Courbat, M.; Sinn, J.W.
|
American Society for Quality Control
|
2014
|
|
|
6 |
|
Sample Simplification Facing problems in ensuring the quality of incoming material, a manufacturer turned to a simpler, more efficient approach to sampling
|
Bertoni, Christopher N.
|
American Society for Quality Control
|
2016
|
|
|
7 |
|
Sample Wise
|
Niles, Kim
|
American Society for Quality Control
|
2016
|
|
|
8 |
|
Satisfaction Not Guaranteed?
|
Hansen, M.C.
|
American Society for Quality Control
|
2014
|
|
|
9 |
|
Scoping Things Out
|
Sharma, Manoj; Funderburg, Deborah; Wolfram, Linda; Sparks, Lisa; Tachie-Menson, Mercy; Mudryk, Robin
|
American Society for Quality Control
|
2019
|
|
|
10 |
|
Sea Change
|
Trott, Derek
|
American Society for Quality Control
|
2019
|
|
|
11 |
|
Seeing Is Believing
|
Young, Gregg
|
American Society for Quality Control
|
2015
|
|
|
12 |
|
Seeking Validation
|
Mehta, Bob
|
American Society for Quality Control
|
2018
|
|
|
13 |
|
Seen and Heard
|
unknown
|
American Society for Quality Control
|
2018
|
|
|
14 |
|
Separate the Vital Few From the Trivial Many
|
Hartman, Melissa G.
|
American Society for Quality Control
|
2016
|
|
|
15 |
|
Serious About Certifications Salary by certifications
|
unknown
|
American Society for Quality Control
|
2016
|
|
|
16 |
|
Serious About Samples
|
Peña-Rodríguez, Manuel E.
|
American Society for Quality Control
|
2018
|
|
|
17 |
|
SERVICE QUALITY Come Together The pod concept and lean principles streamlined the customer experience for one insurance organization
|
Marcus, Ryan; Harris, Michelle
|
American Society for Quality Control
|
2017
|
|
|
18 |
|
SERVICE QUALITY The Service Quality Platform A five-step framework can be the building blocks for service organizations to develop effective quality programs and process improvement activities, which ultimately leads to better customer service
|
Swersey, A.J.
|
American Society for Quality Control
|
2013
|
|
|
19 |
|
Setting your career goals and meeting them via quality
|
unknown
|
American Society for Quality Control
|
2012
|
|
|
20 |
|
Seven steps to meet the acceptable quality level
|
unknown
|
American Society for Quality Control
|
2012
|
|
|